Drum Bases

 Shipping Policy

• You have 30 days after receiving your item to request a return. 
• To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 
• To start a return, you can contact us at 833-614-CONE (833-614-2663) or info@theconezone.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
• If your order arrives damaged, defective, or incorrectly, please call us at 833-614-CONE (833-614-2663) within 48 hours.
• To make an exchange, return the product you purchased, and we will issue a refund. We will gladly help you order a new size/product.
• Please note: original shipping charge will NOT be refunded.
• All orders cancelled or returned after shipment are subject 20% restocking fee.
• No returns on gift cards will be accepted.

Additional questions: 833-614-CONE (833-614-2663) or info@theconezone.com