Drum Bases

SHIPPING POLICY

• Please allow 1-2 business days for processing prior to shipping
• We ship all orders Monday-Friday (excluding holidays)
• All orders placed after 1pm CT will be processed on the following business day
• Signature is not required for delivery

SHIPPING RATES

• Fedex expedited shipping rates will change at checkout based on destination zip code
• Fedex ground shipping rates are as follows:
• - FREE SHIPPING on orders over $150
• - $25 flat rate shipping on orders under $150

SHIPPING LARGE ORDERS

• Drums, Channelizers, and Pallet Traffic Cones will be exclusively shipped through Fedex LTL
• All residential addresses will be booked with lift gate
• All business addresses will have the option to book with or without lift gate
• FREE SHIPPING on orders over $150

RETURNS AND EXCHANGES

• You have 30 days after receiving your item to request a return. 
• To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 
• To start a return, you can contact us at 833-614-CONE (833-614-2663) or info@theconezone.com. Items sent back to us without first requesting a return will not be accepted. 
• If your order arrives damaged, defective, or incorrectly, please call us at 833-614-CONE (833-614-2663) within 48 hours.
• To make an exchange, return the product you purchased, and we will issue a refund. We will gladly help you order a new size/product.
• All orders cancelled or returned after shipment are subject 20% restocking fee.
• Gift card returns are not accepted.

Additional questions: 833-614-CONE (833-614-2663) or info@theconezone.com